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25. Trusted to Thrive (with Marie-Claire Ross)

The Visibility Factor

25. Trusted to Thrive (with Marie-Claire Ross)

Marie-Claire Ross, BA (Hons), is a speaker, facilitator, and mentor. She helps organizations that have previously had toxic leadership and are now transforming into a healthy, trusting culture. Marie-Claire works with companies around the world such as Qantas, PETRONAS, Australian Tax Office, Hamad Medical Corporation (Doha) and Novartis.  She is also the author of Trusted to Thrive: How Leaders Create Connected and Accountable Teams and Transform your Safety Communication. 

In this episode:

  • Marie-Claire’s company is called Trustologie, this made-up word that she made up to show she focuses on trust, and it implies that it is similar to learning a subject like biology or psychology (but the logie part means something different in Australia where she lives)
  • We talked about the challenges of building trust in teams and why the leader plays such a key role for success.
  • She shared some great research with statistics about teams and trust from a study that Google did a few years ago.
  • Her clients are usually teams that have recently formed or who are going through transition.
  • She recently published her new book called, Trusted to Thrive, which is for leaders who realize who want to get the best performance out of their team, they are in charge of that and to do that they need to create a thriving team culture.
  • Her book is intended to be a guide for leaders to leverage whenever they are struggling with trust on their team.
  • We talked about the practical and smart ways that she discussed visibility in her own book.

Marie-Claire’s Book Recommendation:

To purchase her book:

Here is how to contact Marie-Claire and learn more about her work:

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