57. The Art of the Difficult Conversation

57. The Art of the Difficult Conversation

Today’s episode will focus on difficult conversations. There isn’t one formula to follow for every conversation. Every situation is slightly different, and you are dealing with human beings who are all coming at the situation from their own perspectives and experiences. That is why I think of having difficult conversations as an art that managers need to find a way to create and manage. 

In this episode:

  • What managers need to consider if they need to have a difficult conversation with someone.
  • How to prepare in advance for a difficult conversation.
  • Why you shouldn’t avoid these kinds of conversations.
  • Having a productive difficult conversation is possible.
  • Advice to use for your next difficult conversation.

The Book Mentioned in the Podcast:

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